Every location a little different, every vendor pointing at another vendor when something breaks.
Kitchen, reservations, scheduling, and head office each in their own silo — and someone re-keying data between them.
Payment and loyalty data across dozens of endpoints, with PCI and privacy obligations nobody fully owns.
As a technology leader in multi-location hospitality, Derek managed the systems behind high-volume operations — POS, payments, kitchen, reservations, and the head-office platforms that tie them together. He knows what fails on a busy service and what it takes to keep the floor running.
One conversation. Plain language. No pressure.
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