Privacy Policy

Boyd & Company Business Solution Ltd. ("Boyd & Co", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information only when you voluntarily provide it to us, including when you:

• Submit our contact form (name, email address, phone number, company name, and your message)
• Subscribe to our Insights newsletter (email address)
• Book a discovery call through our Outlook Bookings page
• Email or call us directly

We do not use cookies for tracking or advertising, and we do not collect any information passively through the website beyond standard web server access logs (IP address, browser type, pages visited) which are retained for security purposes only.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiries and schedule consultations
• Send you the Insights newsletter, if you have subscribed
• Fulfil our consulting services where an engagement exists
• Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties.

3. Disclosure of Information

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Formspree — processes contact form submissions
• Microsoft (Outlook Bookings) — manages appointment scheduling
• Netlify — hosts this website

These providers are bound by confidentiality obligations and may only use your information to perform services on our behalf.

4. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. Contact enquiries are retained for up to 24 months. Newsletter subscription data is retained until you unsubscribe.

5. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for us to use your information (subject to legal or contractual restrictions)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at hello@boydandco.ca.

6. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmissions to our website are encrypted via HTTPS/TLS.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your personal information, please contact:

Derek Boyd, Principal
Boyd & Company Business Solution Ltd.
Fort Langley, BC, Canada
hello@boydandco.ca
(604) 765-2963